Shipping Policy & Rates

Free Shipping on All Orders in Greater Cairo.

Zones	Locations	Rates (EGP)
Zone 1	Cairo, Giza & 6th of October	Free
Zone 2	Alexandria, Helwan, Ismailia, Port Said, & Suez	60
Zone 3	Al Sharqia, Beheira, Dakahlia, Damietta, Gharbia, Kafr el-Sheikh, Monufia & Qalyubia	75
Zone 4	Asyut, Beni Suef, Faiyum, Minya & Sohag	85
Zone 5	Aswan, Luxor, Matrouh, Qena, Red Sea & South Sinai	120
Zone 6	New Valley & North Sinai	230

Return or Refund Policy & Fees

Standard 14-day return or refund, provided that products are in their original condition.

In the case of faulty, damaged or incorrectly supplied goods, we may offer you a substitute or replacement product or we will give you a full refund through the possible means, including any delivery charges you paid for (if any). In any case you must return the faulty, damaged or incorrect products to us as soon as possible in the same condition as supplied.

Zones	Location	Fees (EGP)
Zone 1	Cairo, Giza & 6th of October	25
Zone 2	Alexandria, Helwan, Ismailia, Port Said, & Suez	60
Zone 3	Al Sharqia, Beheira, Dakahlia, Damietta, Gharbia, Kafr el-Sheikh, Monufia & Qalyubia	75
Zone 4	Asyut, Beni Suef, Faiyum, Minya & Sohag	85
Zone 5	Aswan, Luxor, Matrouh, Qena, Red Sea & South Sinai	120
Zone 6	New Valley & North Sinai	230