Shipping & Return Policy
Shipping Policy & Rates
Free Shipping on All Orders in Greater Cairo.
Zones | Locations | Rates (EGP) |
Zone 1 | Cairo, Giza & 6th of October | Free |
Zone 2 | Alexandria, Helwan, Ismailia, Port Said, & Suez | 60 |
Zone 3 | Al Sharqia, Beheira, Dakahlia, Damietta, Gharbia, Kafr el-Sheikh, Monufia & Qalyubia | 75 |
Zone 4 | Asyut, Beni Suef, Faiyum, Minya & Sohag | 85 |
Zone 5 | Aswan, Luxor, Matrouh, Qena, Red Sea & South Sinai | 120 |
Zone 6 | New Valley & North Sinai | 230 |
Return or Refund Policy & Fees
Standard 14-day return or refund, provided that products are in their original condition.
In the case of faulty, damaged or incorrectly supplied goods, we may offer you a substitute or replacement product or we will give you a full refund through the possible means, including any delivery charges you paid for (if any). In any case you must return the faulty, damaged or incorrect products to us as soon as possible in the same condition as supplied.
Zones | Location | Fees (EGP) |
Zone 1 | Cairo, Giza & 6th of October | 25 |
Zone 2 | Alexandria, Helwan, Ismailia, Port Said, & Suez | 60 |
Zone 3 | Al Sharqia, Beheira, Dakahlia, Damietta, Gharbia, Kafr el-Sheikh, Monufia & Qalyubia | 75 |
Zone 4 | Asyut, Beni Suef, Faiyum, Minya & Sohag | 85 |
Zone 5 | Aswan, Luxor, Matrouh, Qena, Red Sea & South Sinai | 120 |
Zone 6 | New Valley & North Sinai | 230 |